Volcano View Hotel Santorini

Sulagna Dasgupta

Best hotel with the best view of the Caldera in Santorini. Excellent location and amazing staff. Worth the money and every corner of the property is pretty. Everyone raves about Oia n it's sunset view but in my opinion this hotel, and the restaurant has the best sunset view of the Caldera. It's conveniently located close to Fira. Very clean property with very good pools. One can never get tired of the amazing and breathtaking view.

5 months ago

Adam

Friendly and professional staff. The view from our room and on the terrace during breakfast and dinner could be in a magazine. The servers were knowledgeable and would check in on our table various times throughout our breakfast, and also recommend things to do during our visit. The breakfast buffet was plentiful, with many options and included hot drinks prepared by the barista. The only cons I would mention is the slight smell from the toilet (this was only noticeable when the seat was up) and the frequency of the shuttles to fira, seeing as it’s a 5 minute drive they could have offered more than 5 departures throughout the day. Regardless, would definitely book again (rooms are half price during office season, we paid $900 euros for 5 nights)

5 months ago

Mahesh Soni

Title: Trip ruined by rude staff and false advertising! Do not stay here with family! We booked the Volcano View Hotel expecting a beautiful family trip to Santorini, having included all details about our child in the reservation. Our excitement turned into a nightmare on October 12, 2025, at noon, when we were told at reception that the main property is "adults-only." This crucial information was never mentioned during our booking process. The staff's attitude was completely unacceptable. Instead of trying to help, the lady at the desk was shockingly rude and unhelpful. She refused to speak to us properly and simply dismissed our family's ruined plans. After a long, stressful conversation, her "solution" was to put us in a sister property that had no caldera or volcano view—the very thing we booked for. The misrepresentation and lack of communication from Volcano View wasted a significant portion of our precious and limited time in Santorini. We spent hours dealing with this mess instead of enjoying our vacation. The fact that the hotel took our family booking and then rejected us upon arrival is a pathetic bait-and-switch. This hotel has shown a complete disregard for its guests and should not be trusted. The staff's unprofessionalism and the bait-and-switch tactics are inexcusable. We were left scrambling to find new accommodations and completely lost the relaxing, beautiful experience we had planned. Our Santorini trip was completely ruined by this hotel's incompetence. Save yourself the trouble and avoid this place at all costs, especially if you have a family.

5 months ago