Hotel TheFrame

The Frame Hotel is not centrally located to all main sites in Florence, but it is walkable from the SM Novella Train Station (8 minutes). To be fair, it is still walkable to many of the popular sites. The Frame Hotel is accessed through a card key. Upon check-in, the front desk needs to buzz you into the hotel. The hotel is located near popular restaurants and cafes. The nearest taxi stand was about 5 minutes away. The hotel provides a robe and slippers in the room, a glass bottle of free water (natural or carbonated - this is self-refillable at the common area), elevator, a mini bar, a safe, refrigerator, wardrobe, large TV, phone, desk, shampoo, conditioner, and body wash. The room temperature is controlled at the front desk and cannot be changed in the room despite the thermometer on the wall. The TV is big, but it was impossible to cast videos from a personal device. The room was located in the back of the building on the top floor so it was very quiet. I could hear some noise from other rooms, but these were not loud. The bed was comfortable, but the large bed was two smaller ones squeezed together. The water pressure in the shower was great. The mirror had a smaller makeup mirror. There was lots of space near the bathroom sink for items. The Internet speed within the hotel was sufficient. The staff was helpful and took any questions or requests seriously. They addressed concerns right away. The laundry service was a bit pricey, but most of Florence is very expensive. The bed was firm and comfortable. The cost of the room per night was pricey, but considering the level of cleanliness, safety, and amenities within the room, it was worth it. It is not the type of hotel that I typically stay at as far as aesthetics, but this location is special; this hotel is where the Mona Lisa was hidden when it was stolen from the Louvre in Paris.