Golden Sun Resort & Spa

James Farrington

Location is okay but that’s about all it’s got going for it. Rooms are dated and run down, noisy fuse box and really loud fridge. We stayed here as part of a group of 25 people and 75% of the group had issues with their room whether it be noise or stinking drains for the people on the ground floor. Bar staff are really good but other staff are rude and don’t accommodate anything. Cleaners from early morning shouting over the balconies to each other. On top of this the hotel needs a good clean, especially the pool area which is dirty and overcrowded which also means everyone fighting to find sun loungers. There is another.part of the hotel where you pay to use a sun lounger which is worth doing due to the state of the pool area although you lose your all inclusive when you go in this area which doesn’t bother me but if you enjoy a beer etc it could become an expensive day. The staff have told us that we can just turn up and use the spa and sun loungers on the day and they can’t book them in advance yet we turn up the next morning to find that they are fully reserved for the day even though you’re told there’s no way to reserve. Breakfast only runs until 9:30 which is fine to stop serving and fully understand this but we were eating breakfast this morning and they just turned the lights off in the restaurant bang on 9:30. I understand not taking any new people in from 9:30 but to just turn the lights off when people are still eating is a joke. Honest review is that I’ve stayed in some bad hotels in my time but I’ve never wanted to go home after day 1 until I got here. Stay somewhere else if you’re thinking of booking. The worst hotel I’ve ever stayed in!

6 months ago

Chris “Pie man” Morgan

First staff were frendly and helpful. The food was OK but very olive oily. The bar was plain and not big enough if it rains as it did when we were there . The pool is very attractive but is cold . The indoor pool we were expecting is chargeable in another building. Hotel is close to the beeches but a taxi ride to shops.

5 months ago

Sharon Thornton

Had the most wonderful 10 days at this hotel. From the moment my friend and I arrived we received the most friendliest of welcomes and were then shown to our room. The room was spotless, the only odd thing about it was the basin was by the front door and not in the bathroom. The staff were very friendly and helpful. Delightful George was there to greet us at meal times and the food was excellent on a daily basis. Location is perfect right on the beach. Can’t wait to return next year. Thank you Golden Sun for an amazing holiday!

6 months ago