MediterraneanHotel

We stayed at the Mediterranean Hotel in Rhodes for two nights over New Year’s. The location is nice, and the staff were generally friendly and willing to help, which was a positive aspect of our stay. However, the room amenities and service were below our expectations. When we first entered the room, there were no tea or coffee facilities, which was surprising; only a few cookies were provided. In addition, due to an accident involving our 3-year-old daughter during the night, we requested housekeeping service. Unfortunately, the bed linens and towels were not changed. The beds were only rearranged, and the trash bins were emptied, but even the rubbish left on the table was not removed. Considering that we paid almost twice as much compared to other hotels, we expected a much more attentive level of service, especially regarding cleanliness and room care. Unfortunately, this expectation was not met. The hotel has potential, but the quality of service—particularly housekeeping and room details—clearly needs improvement.