Leonardo Kolymbia Resort -Rhodes

Overall, we had a lovely vacation — the location is beautiful, the pool area is fantastic, the animation team is great fun, and the pool staff are truly wonderful. That said, there are a few areas where the hotel could definitely improve, especially considering its high ranking and 5-star status. Food: Unfortunately, the food did not meet our expectations for a 5-star hotel. My wife is vegan, and before our arrival we called to confirm that vegan options would be available. We were assured that the chef and restaurant manager would provide suitable alternatives. In practice, however, there were almost no vegan options, and despite several conversations and promises to help (we stayed for 8 days), nothing was really done. When we mentioned this at reception, the response was: “You chose the wrong hotel according to your expectations.” I don’t believe vegan food should be considered a special or high expectation in 2025 — especially at a 5-star property. Additionally, a few dishes were labeled as “vegan” even though they contained cheese or eggs. When we pointed this out, the manager simply said, “Oh, weird,” and walked away without fixing it. This could be dangerous for guests with allergies, not just frustrating for vegans. Rooms: The swim-up rooms were quite old, not very clean, and clearly in need of better maintenance. When we moved to one of the newer rooms, it was much smaller but felt cleaner and more welcoming. In summary, we really enjoyed the pool and the nearby beach, and we made the best of our time because we wanted to focus on having fun. But we do hope the hotel management takes these comments seriously — with some improvements, this place could truly live up to its potential.