Imperial Hotel Tramontano

Prashant Shukla

This hotel is well known for its view as it's right on the cliff edge and in the centre of Sorrento. The views from the bar terrace, particularly at sunset, are amazing as you see the sea and Naples without any obstruction. However rooms are over priced and hotel is overrated. For example price you pay per night £500 is too expensive for this hotel. Rooms are quite old and not soundproof. I wasn't happy with breakfast at all. Very basic breakfast and you need to pay for something decent including fresh juice. For the first time I have seen a 4 star hotel where they charge you for a fresh juice in breakfast. Overall, it's a good hotel in terms of view and location but definitely overpriced. Pros: - Amazing panoramic views of the coast - Good location for ferries and walking distance to the town - ‘Tony’ the bell man was very helpful especially changing our room since it was very small and always spoke to us and make sure our stay was enjoyable. He was amazing! - Beach access Cons: - Breakfast was limited and was the same each morning. Not much hot food selection and disliked having to pay extra from a menu for hot food when paying a lot of money - No kettle or cups in room, 4 star hotels shoud have this in rooms. I personally like to have a cup of tea in my room at my leisure than depending on room service incurring extra costs - Quite an old hotel that would benefit from refurbishment it looks tired, scary and had an odour. - Not pram or wheelchair friendly lots of steps especially getting to the outdoor restaurant - No heating in room only air conditioning room was rather cold having to use blankets on bed to keep warm - Paying to use beach considering we were guests at hotel

5 months ago

Lina Clendennen

This hotel is perfectly situated within the city and has an amazing view. One could almost forgive the impassivity of the staff and their lack in quality of service. The check in experience was brief and impersonal. They could barely be troubled with the task of checking us in before returning to the back to go on the computer and didn't offer any guidance of the city. Our room was tightly arranged and walls thin enough to hear every movement of the guest beside and especially above us. The shower was tiny enough to make it impossible to shampoo my hair and I’m a small woman. The age of the building makes these qualities passable if it weren’t for the lack of amenities and customer service. No water was offered on check in and there are no bottles in the room. No bell service was offered. The in room iron was tethered to the board in such a way to make it impossible to actually use. Every time we entered the lobby we were met with stares instead of warm greeting. Breakfast and bar service were welcoming and good. Breakfast items that have been offered at all 3 star hotels in Italy were an extra charge here. I had hoped for more from such a prominent hotel in Sorrento.

4 months ago

Peter de Winter

Review – Imperial Hotel, Sorrento Great central location with beautiful views and an impressive exterior. The atmosphere feels elegant and classic, and it’s within easy walking distance of Sorrento’s main spots. However, the rooms are quite basic for the high price. Many small extras quickly add up — €10 for a glass of fresh orange juice, extra charge for eggs, and €25 per day for parking. Even simple things like bottled water aren’t included. Overall, it’s a fine hotel in terms of location and looks, but it doesn’t offer the comfort or value you’d expect for the price.

4 months ago