DoubleTree Suites by Hilton Hotel DetroitDowntown

AVOID! $200-$300 a night is too much to pay for bedbugs!!! If you must stay here, refuse to be assigned room 310! I checked out three days ago but the itching and scarring are still evident. I had a weeklong work event and chose the Doubletree (May 31-June 5) specifically because I (previously) believe(d) Hilton to be a cut above other chains. The first morning discovering bites I assumed it was mosquitos from a long walk on the river in short sleeves. My last morning there, I woke up and actually saw one on the bed!!! I caught it on video and took a photo of its crushed blood-filled body on the white bedsheets. I called the front desk and said plainly that there were bedbugs in my room and that I needed a trash bag to contain my clothes. The response was surprisingly casual. Someone came up with a small laundry bag instead. When I explained again what was going on, I finally got a couple of trash bags so I could try to contain everything before leaving. Downstairs, I told the front desk in person: “I just wanted to let you know there are bedbugs in 310.” The response was, “We can’t do anything until engineering verifies it.” I showed my bitten arm and told them I crushed a bug on the bed and the blood was there then left it at that. I had a plane to catch and didn't feel like fighting with anyone. It would have been nice to have a proper acknowledgement or some sympathy but it's 2026. I guess we're just delaying and denying? Due to the nonchalance of the front desk, I ended up warning housekeeping myself because I was genuinely concerned the room would get flipped and spread the issue further. Mistakes happen, but the lack of urgency is what stood out. This didn’t feel like a one-off situation being taken seriously. EASILY the worst Hilton experience I’ve had. I won’t be staying at this location again and have warned all my coworkers against it as well!