AcreResort

So much potential but unfortunately can not overcome the downsides to Acre. The location is lovely with beautiful surroundings and the natural sounds of jungle birds during the day. Unfortunately weddings are quite obviously the main focus at this hotel and it ruins the experience for a potentially lovely stay on the property. Very basic changes to the resort could make a lovely getaway that we would be happy to return to. First off morning coffee!! Such a simple fix yet they manage to complicate it for both the staff and guests making it a less than enjoyable experience. A simple drip coffee station would be all we would need. Yet you currently can only get coffee at one of the restaurants after opening at 7:30a and there is always confusion as to whether this is part of your continental breakfast (coffee and pastry) or if this is a separate order etc. An area that could SO easily be simplified!! Lastly but unfortunately what has solidified that we will not return is the wedding noise. Being a treehouse there are obviously no walls. The natural noise of the jungle we loved. The noise at night during a wedding is so loud and the base from the music so intrusive that it literally vibrates the bed. No amount of white noise or earplugs (provided which is a joke) can muffle this extreme level of noise. It is actually offensive that they ask guests to pay for a stay in the treehouses during wedding events. It is impossible to sleep let alone relax or have a conversation with your partner. There is nowhere upon booking that this is made obvious to potential guests. The website emphasizes a relaxing and quiet stay in the jungle with could not be further from the truth during events.