The Journal
Est. MMXXIV
Couple Guides

The wedding website FAQ, written well.

What to include in your wedding-website FAQ (and what not to). Ten essential questions, ten destination-specific ones, copy-paste templates, and common mistakes.

By
The Atelier
Reading
8 min read · 1,250 words
First published
28 March 2026
Last revised
20 April 2026
The short
answer

A wedding website FAQ should answer ten core questions (ceremony time, dress code, kids, plus-ones, RSVP, registry, accommodations, transport, directions, dietary) plus ten destination-specific ones (airport, visa, hotel block, weather, schedule, extending the trip). Keep each answer to 2–4 sentences; link to external resources rather than describing them; update every 6–8 weeks.

Essential questions
10
Destination adds
+10 more
Answer length
2 – 4 sentences
Update every
6 – 8 weeks
I.

Your FAQ page is doing work.

The FAQ page on your wedding website is the most-read page after the landing page. Guests return to it three or four times between receiving the save-the-date and arriving at the wedding. A good FAQ section answers questions before they are asked, which means fewer texts to your sister and fewer group-chat threads about the dress code. For destination weddings, the FAQ carries more weight than for local ones because guests are doing more logistical planning.

This guide covers the questions every wedding website should answer, the ones that matter specifically for destination weddings, and copy-paste templates for each.

II.

The essential questions every wedding FAQ needs.

  • What time does the ceremony start?
  • What is the dress code?
  • Are children welcome?
  • Can I bring a plus-one?
  • How do I RSVP?
  • Is there a registry?
  • Where should I stay?
  • How do I get to the venue?
  • Will there be transportation?
  • What if I have a dietary restriction?

Ten questions. Answer each in two to four sentences. Do not over-explain; do not under-explain. Link to external resources (hotel booking pages, taxi companies, airport transfer services) rather than describing them in detail.

III.

The destination-specific questions.

Add these for destination weddings; they are the ones you will otherwise field one-by-one in texts:

  • Which airport should I fly into?
  • What is the cheapest way to get from the airport to the hotel?
  • Do I need a visa?
  • Are there hotel blocks, and how do I book one?
  • What should I pack for the weather?
  • What's the wedding-weekend schedule?
  • Are any welcome events covered by the couple?
  • Should I arrive on Friday or Thursday?
  • Can I extend my trip into a mini-holiday?
  • What currency is used and should I bring cash?

Each answer stays in the two-to-four sentence range. For anything logistical, include a direct link to the vendor or service the guest will actually use.

IV.

Copy-paste templates.

Edit these for voice and specifics. They are a starting point.

"What is the dress code?"

Semi-formal. For the wedding, midi-length dresses and tailored suits with ties read right. For the welcome dinner, one step less formal — think dinner at a good restaurant. For the farewell brunch, relaxed. Full dress-code details on the invitation.

"Are children welcome?"

We have decided on an adults-only wedding for the ceremony and reception. We know this is a big ask for some families and are so sorry if the timing does not work. Children are welcome at the welcome dinner on Friday, where a kids' table will be set up.

"How do I RSVP?"

RSVPs are through this website. Click RSVP in the menu, enter your name, and confirm which events you will attend. Please respond by [date]. If you have questions that are not covered here, email us at [email].

"Which airport should I fly into?"

Fly into [airport code] — [airport name]. Most guests arrive from [major cities] with direct service. The drive from the airport to the hotel is about [X] minutes. We have arranged a shuttle; check the Travel page for the schedule.

"Are there hotel blocks?"

Yes, we have reserved a block of rooms at [Hotel Name] at a reduced rate. Book through [booking link] before [deadline]. If the block fills, other nearby options are listed on the Accommodations page.

V.

What not to put on the FAQ.

  • The full wedding programme. That belongs on the Schedule page.
  • Long personal explanations of why you chose certain things. Guests do not need your reasoning.
  • Anything that might cause drama. If a question is delicate (a divorced-parent seating question, a banned ex), handle it privately with the person who asked.
  • Anything that changes. Dress codes, dates, and locations should be on the main event pages; the FAQ is for supporting questions.
Who wrote this

The Atelier, on the ground.

Aisle’s journal is written by Walter Lafky, Perrie Lundstrom, and the destination team at the atelier. We visit each place at least once a year, keep working relationships with the venues we recommend, and revise every guide when the paperwork or the prices change.

First published
28 March 2026
Last revised
20 April 2026
Next review
1 October 2026
Author
The Atelier
Section XI · Asked along the way

Frequently asked.

01What questions should I answer on my wedding website FAQ?+

Ten essentials: ceremony time, dress code, kids policy, plus-ones, RSVP method, registry, accommodations, transportation, venue directions, dietary restrictions. For destination weddings, add airport choice, visa requirements, hotel blocks, weather and packing, weekend schedule, extending the trip, and currency. Keep each answer to two to four sentences.

02How many FAQs should my wedding website have?+

Ten for a local wedding, fifteen to twenty for a destination wedding. Beyond twenty, guests stop reading. If you find yourself needing more, your main event pages (Travel, Accommodations, Schedule) are doing too little work; move information there instead of adding FAQ rows.

03Where should FAQs appear on a wedding website?+

Create a dedicated FAQ page accessible from the main navigation. Avoid mixing FAQs into other content pages; guests expect a single destination for supporting questions. Aisle-built wedding sites have an FAQ page that populates from your answers in the dashboard.

04How should I phrase a "no kids" FAQ answer?+

Direct, warm, and short. "We have decided on an adults-only wedding for the ceremony and reception. We know this is a big ask for some families and are so sorry if the timing does not work." Apologising for the policy once is kind; apologising more than once makes the answer worse.

05Should I include information about the wedding gifts?+

Yes, briefly. A single FAQ about the registry (or lack of one) saves many private conversations. Link to the registry directly. If you do not want gifts, say so explicitly: "Your presence at our wedding is the greatest gift of all. If you still want to contribute, we have a small registry at [link]."

06How do I handle delicate questions on the FAQ?+

If a question is delicate (a family tension, an ex-relationship, a controversial venue choice), do not put it on the public FAQ. Handle privately with the person asking. The FAQ is for universal questions; private complications belong in private conversations.

07How often should I update the wedding website FAQ?+

Once you launch, every six to eight weeks as questions arrive. Answer new questions by adding FAQ rows rather than replying one-to-one every time. A new rule of thumb: if two or more guests ask the same question, it belongs on the FAQ.

Reckoners

Now do the maths.

Reckoners we reach for at the start of a plan — budget, guest travel, and the twelve-month runway.

Budget reckoner
Guests × season × venue type, with destination baselines built in.
Open →
Guest travel estimator
Price the flights and shuttles from a list of origin cities.
Open →
Planning timeline
A month-by-month schedule backed from your wedding date.
Open →
Section XII · Citations

Where these numbers come from.

  1. 2026AisleWedding-website analytics · Aisle platform usageInternal
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Aisle, for the same

Put all of this in one place.

A guest site with travel, rooms, RSVPs, and a personal portal for everyone invited. Set like a letter, not a card.